SHIPPING INFORMATION

We ship exclusively with UPS and USPS

Shipping (within the U.S.) usually takes 3-5 Business days.

Estimated Time of Delivery usually depends on a number of factors such as timing, shipping method selected at time of checkout and inventory. We try to process orders within 1-2 business days.

We send out order receipts to your provided email address at time of order and send out another email when your order has shipped.

Once you’ve placed your order an email will be sent to you with a link to track its progress. Once you copy and paste this link onto the UPS or USPS website you will have a full breakdown of where your package is and when it will arrive.

Orders past 2 hours can not be modified but can be canceled after the fact

If you’ve received an incorrect product due to no fault of your own and inconsistent with your order, please RMA and we will gladly replace your purchase at no extra cost to you.

PAYMENT INFORMATION

We currently accept all the major credit card providers including AMEX, VISA, MASTERCARD and PAYPAL

We’re sorry you weren’t happy with our product. After a return request have been made, please allow up to 5 business days for your bank to credit your account.

PRODUCT INFORMATION

Remy hair is hair that has all the cuticles aligned in the same direction. This alignment allows the hair to remain untangled. Hair that is not Remy has been collected with cuticles facing opposing directions, requiring a chemical process to remove the cuticle altogether and making the hair less durable and more prone to tangling.

Human Hair is simply what it states. It consists of 100% human hair and is not blended with synthetic fibers.

Engineered by our brilliant scientists to look, feel and act like human hair by aligning proteins into strands of hair. Organic hair is an entirely new category of hair: neither human nor synthetic. It’s completely organic and natural. Human hair is expensive and synthetic hair is unnaturally shiny, tangles, and will melt if heat is applied. The only difference is that human hair is made from keratin protein, whereas Organic hair is made from collagen protein.

X-fiber is a man-made fiber created to look like human hair. It is the most economical hair.

This technique is a temporary alternative for hair extensions. Clip-ons can be worn all day and all night. Some people wear clip-ons just for night life, while others wear them every day. Clip-ons are very versatile and easy to apply.

Gently comb hair starting from the ends and work your way towards the weft, link, or tape. Use a wide tooth comb to detangle. Place hair under warm running water. Gently shampoo, condition, and rinse. A gentle shampoo and conditioner is recommended. If you are using fusion tips, micro links, or tape extensions, avoid conditioning the link, fusion tip or tape since this may cause the extension to slip. Do not rub or wring hair. Gently pat with a towel to remove excess water. Detangle using fingers. Air dry or blow dry on a low setting.